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23 Sep
2020
Full-Time Host/Hostess and Waitress
Job Description
Principal Accountabilities
Greets guests, escorts them to tables, and provides menus
Manage waiting list
Offer appropriate seating arrangements
Receive and record customers dining reservations
Ensure all orders are filled in a timely and accurate manner
Maintain clean and organized tables and work area
Observe proper grooming and personal hygiene at all times
Assist waiters and head waiters when needed
Manage event related work including setting up tables of the restaurant
Ensure all guests receive positive and professional service to the highest standards to exceed the
customer’s expectations
Handles guest problems and complaints
Attend all regular departmental briefings and contribute to an open communication within the
assigned team
Performs other duties pertinent to this job as assigned.
Ideal Candidate:
– Minimum 2 years experience with similar role from a high-end/high volume restaurant & lounge operation.
– Highly presentable and with excellent communication skills in English.
– Strong customer service and interpersonal skills.
– Can join immediately
Location: Studio One Hotel, Studio City
3. Communication
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